The srmworld.org portal is owned and managed by Burger Consulting, Switzerland. The purpose of the portal is to provide organisations with information related to Supplier Relationship Management in general and in particular solutions for small - medium-sized enterprises.
Supplier Relationship Management
Procurement activities often include multiple service providers working together to meet the organisation’s needs. Regardless of the type of relationship (such as alliance, partner, sub-contractor or supplier), suppliers and partners can have a significant impact on the effectiveness of the service delivery and therefore they must be actively managed.
As reliance on suppliers has increase, organisations have tried to find better ways to qualify suitable suppliers. The challenge is to design, manage and continually improve a supply chain system based on delivering superior value to the internal customers.
Supplier Performance Management is a formal documented process for managing supplier relationships, measuring performance, and driving continuous improvement after the supplier had been involved in the organisation’s procurement process.
If the procurement process of an organisation lacks a performance management tool, it is most likely set on failure, due to one or more of the following reasons:
Burger Consulting is proud to announce its participation at the Pan European eProcurement with PEPPOL Conference to be held from 21st-23rd October 2009 in Copenhagen.
